General How do I login?
Time has run out?
How do I download the PDF sketches etc?
Technical How do I find out the speed of my broadband connection?
Section of screen not visible?
What do I need to get connected?
No sound?
Delay between clicking play and the start of a video?
Why is the video quality poor/slow/jerky?
I have the latest media plug-in but am still unable to watch the video?
A small red 'x' appears where the video should be playing.
Billing Is it safe to buy a subscription on line?